Process forensics
We follow the real process, including the exceptions your team handles manually and never documented. The exceptions are usually the reason the last automation failed.
Automating a newsletter is a weekend. Automating invoice approval, claims triage, KYC review, order exceptions or payout reconciliation is a different discipline, because when those go wrong they go wrong silently, at volume, into your ledger, and you find out in an audit.
We build the judgment tier: every action scoped to a permission boundary, every decision written to an audit trail, human approval gates on anything irreversible, and a rollback path that exists before go-live. If a no-code tool can do it safely, we will tell you to use the no-code tool.
Scope
We follow the real process, including the exceptions your team handles manually and never documented. The exceptions are usually the reason the last automation failed.
Scoped tool access, idempotent actions, deterministic steps kept deterministic. Models are used for judgment, not for arithmetic, and never as the system of record.
Anything irreversible passes a human gate: money out, data deleted, customer contacted. Every decision is logged with its inputs so it can be explained months later.
A written runbook, alert thresholds, and a tested rollback. Your team can pause or reverse the automation without calling us.
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Fixed fee, scoped in writing before anything starts. No hourly billing, no verbal scope.
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